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Organization Profile

Central Oregon Radiology Assoc., P.C., (CORAD) is a diagnostic imaging corporation providing professional services to Central and Eastern Oregon hospitals and clinics, as well as state-of-the-art services in its own outpatient imaging center.

Situation

In the past, CORAD stored films, reports and patient files in their records room, and relied on a number of filing cabinets to store billing-related documents. Although staff had devised a fairly reliable indexing system for each of these items, lost and misfiled documents were a significant problem—and a definite drain on resources.

Solution

The company developed a system with three key components: a picture archiving and communication system (PACS), to store and manage radiological images; a radiology information system (RIS), to manage appointment scheduling, transcriptions and billing; and a digital document management system, to store and manage consent forms, explanation of benefits forms (EOBs) and other documentation.

Benefits

  • Electronic redaction tools enable staff to obscure sensitive information, especially useful when they need to send EOBs to a secondary payer.
  • The Human Resources department manages personnel files in Laserfiche, including payroll and credentialing documentation.
  • The organization is currently integrating Laserfiche with its radiology software, which will lead to further productivity gains and even greater time savings.

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