SITUATION • Legacy manual processes driven by paper forms were no longer keeping pace with Samish Indian Nation’s diverse services • To ensure the health, wealth, education and security of…
SITUATION • 19 offices spread across 14 geographies • Needed a workflow engine to power automated processes for the company’s divisions that have diverse requirements and regulatory needs RESULTS •…
SITUATION • Needed a solution to automate student-centric processes • Legacy processes required administrators to perform time-consuming manual document management tasks RESULTS • Reduced the student enrollment timeline from one…
SITUATION • Capturing, routing and storing member information was manual and lacked consistency • Operations needed to scale at a pace that aligned with the credit union’s growth trajectory •…
The focus on customer experience was one of the core drivers in the process automation strategy for MSIG Hong Kong (MSIG), embracing customer needs in light of a shifting technological…
SITUATION • Reliance on manual, paper-heavy processes • Legacy document management system did not provide intelligent capture, process automation or integration capabilities RESULTS • Migrated content to Laserfiche and automated…
SITUATION • A strategic review of IT architecture identified a gap in Bath Building Society’s enterprise workflow capability • Needed to streamline operations, including mortgage applications and payments RESULTS •…
SITUATION • Legacy processes included physical files that made collaboration for each event challenging to all involved • With over 300 events and performances each year, the Maryland Theatre needed…
SITUATION • A merger with another financial institution sparked a search for a way to digitize all member documentation RESULTS • Safely stored member documentation for all current members with…
SITUATION • 2,000 staff responsible for individuals across nearly two dozen facilities • Needed a way to streamline information management RESULTS • Saved considerable costs by no longer paying for…
