Content Management is Critical for Web Accessibility

By Andy MacIsaac

Addressing A Priority for Higher Education

A recent Chronicle of Higher Education article highlights a major challenge for colleges and universities. They must update millions of web pages and digital assets to meet new accessibility rules. The U.S. Department of Justice (DOJ) has updated Title II of the Americans with Disabilities Act (ADA). These changes set clear rules for web content. Public colleges and universities must now act to make their digital platforms accessible to everyone.

As the Chronicle states, “Colleges must update existing digital content, including course materials, to meet these standards. They must also follow these standards for any new content they create or use.”

Many schools use a decentralized system for content creation. Websites, learning platforms, and marketing teams all produce content separately. Now, they must change their approach. Schools need to shift from fixing issues when they arise to making content accessible from the start.

Understanding the Challenge

Colleges and universities create a vast amount of digital content. Many struggle to track:
  • The number of web pages they have.
  • Who creates and manages content.
  • How accessible their content is for people with disabilities.

The new rules require a structured approach. Schools must improve content management, workflows, and compliance tracking. This is a big change for institutions that have operated without central control.

Steps to Improve Web Accessibility with Content Management

To meet these requirements, colleges and universities should use better document, content, and process management systems. Here’s a simple plan to get started:

1. Centralize Accessibility Resources in Managed Repository
  • Audit Documentation: Store accessibility guidelines, reports, and WCAG (Web Content Accessibility Guidelines) standards in one place.
  • Version Control: Keep track of content updates to avoid confusion.
  • Training Hub: Provide tutorials and best practices to help faculty and staff create accessible content.

2. Automate Workflows
  • Task Management: Assign and track responsibilities for reviewing and updating digital content.
  • Approval Process: Ensure all new content meets accessibility standards before publishing.

3. Improve Collaboration and Tracking
  • Real-Time Monitoring: Use collaboration tools to track progress on accessibility work.
  • Team Coordination: Connect content creators, web developers, designers, and accessibility experts.
  • User Feedback: Gather input from students, faculty, and staff with disabilities to find and fix accessibility issues.
  • Issue Tracking: Create a system for reporting and solving accessibility problems.

4. Monitor Compliance
  • Audit Trails: Keep records of content edits to show compliance.
  • Reporting Tools: Generate reports to track progress and identify areas needing improvement.

5. Integrate with Existing Systems
  • CMS Integration: Make sure accessibility tools work with the school’s content management system (CMS).
  • IT Compatibility: Connect new tools with existing IT systems to simplify management.

6. Make Accessibility Easy for Everyone
  • User-Friendly Tools: Choose simple, intuitive tools so faculty, staff, and students can easily follow accessibility guidelines.

The Future of Accessibility in Higher Education

The DOJ’s new rules are a turning point. Schools must see accessibility as more than a legal requirement. It is an essential part of creating an inclusive learning environment. By improving content management, automating workflows, and encouraging teamwork, colleges and universities can:
  • Reduce the risk of legal issues.
  • Improve digital experiences for everyone.
  • Create an inclusive space for students, faculty, and staff.

This challenge is also an opportunity. Schools that act now will build a strong, accessible digital system for the future and improve engagement for all.

Accessibility is not just a rule—it is a responsibility. By focusing on inclusive design and content management, colleges and universities can lead the way in providing equal access to education in the digital age.

How Laserfiche Can Help

Laserfiche provides a comprehensive solution for colleges and universities tackling web accessibility challenges. With powerful document management, workflow automation, and compliance tracking, Laserfiche helps institutions:
  • Centralize and manage digital content efficiently.
  • Automate workflows to ensure accessibility compliance.
  • Improve collaboration across departments.
  • Maintain clear audit trails for accountability.

By leveraging Laserfiche, institutions can transform their approach to digital accessibility, ensuring compliance while creating a more inclusive and equitable learning environment.

Get started today and build a stronger, more accessible digital experience with Laserfiche.

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Accelerating Manufacturing Excellence: Unleashing AI for Seamless Operations and Safety

Manufacturers Challenged with Manual Operations and Work Delays, According to SME and Laserfiche Study

Increasing overall process effectiveness and enabling data-driven decisions are top priorities for organizations’ digitization journeys.

LONG BEACH, CALIFORNIA, Dec. 12, 2023 — New research by SME and Laserfiche — the leading SaaS provider of intelligent content management and business process automation — finds that the manufacturing industry continues to rely heavily on manual processes while experiencing work delays in a number of key areas.

The study surveyed over 300 manufacturing professionals employed with organizations with 101 or more employees. Only a third of respondents reported that their facilities had completely automated operations related to equipment capacity utilization (30%), sales sheets/documents (27%), quality management (24%), and inspection sheets (24%). Meanwhile, the majority of respondents experience work delays related to inventory data (62%), manufacturing throughput times (62%), equipment effectiveness (62%), and equipment capacity utilization (60%).

“Overall equipment effectiveness and throughput determine a manufacturing facility’s ability to compete in today’s market,” said Grace Nam, strategic solutions manager, manufacturing, at Laserfiche. “As the report shows, manual processes and unstandardized external and internal communication methods that require various documents and records are still driving most manufacturing operations. This approach can have a negative impact on equipment availability and performance, as well as lead time to customer.”

Results also revealed that increasing overall process effectiveness and enabling data-driven decision making are top priorities for organizations as they consider the next steps in their digitization journeys. In many respondents’ technology plans were AI (56%), cloud computing (52%), and document and records management (47%) initiatives.

“There is incredible opportunity for manufacturers who focus on digitizing paperwork and automating operations,” Nam added. “By embracing digital compliance document and records management, developing a standardized system to improve processing time, and fostering interoperability with metadata management, companies can unlock new efficiencies, reduce costs, and get ahead of the competition. Additionally, advancements in AI and cloud computing will accelerate digital transformation in the industry, meaning investments in digitization and automation are more important than ever before.”  

Additional findings in the report include:
  • High cost of compliance — Over 40% of respondents indicated that the top challenge for their organization is the high costs associated with compliance documentation. With new requirements being introduced constantly, industry-specific requirements to manage, plus various regulation changes based on region and country, those costs are likely to grow unless organizations implement solutions to automate and streamline compliance processes.
  • The enterprise content management (ECM) advantage — Among current users of ECM systems, almost all respondents (96%) indicated that they are somewhat to very satisfied with the return on investment their system provides. The result reveals the highest level of satisfaction with ROI across systems used in manufacturing — however, only 15% of respondents report using ECM, suggesting significant opportunity for organizations that adopt ECM and its benefits.

“It’s clear from these results that there is significant room for the industry to increase their competitiveness and efficiency by modernizing their processes and transitioning to smart manufacturing technologies,” said Dave O’Neil, vice president, media, at SME. “By sharing these results, SME can continue to help support companies through this transition to ensure a robust future for North American manufacturing.”

To download a copy of the Laserfiche and SME research report, click here.

To learn more about Laserfiche solutions for the manufacturing industry, visit https://www.laserfiche.com/solutions/manufacturing/.  

About Laserfiche

Laserfiche is the leading SaaS provider of intelligent content management and business process automation. Through workflows, e-forms, document management and analytics, the Laserfiche® platform centralizes data and many types of documents from across the organization and streamlines critical business processes that impact organizational growth and productivity in core functions such as sales, engineering, operations, accounting and more.

For over 30 years, Laserfiche has served organizations in highly-regulated manufacturing industries — including aerospace and defense, gas and oil, industrial, food and beverage and more — to simplify data- and content-driven business processes, supporting quality management and document control, compliance, organization-wide information governance and digital resilience. Today, Laserfiche’s cloud-first approach incorporates machine learning and AI innovations, and supports integrations with technologies like enterprise resource planning (ERP), supply chain management (SCM), customer relationship management (CRM) and more to drive enterprise-wide digital transformation.

Learn more at https://www.laserfiche.com/solutions/manufacturing/

About SME

Established in 1932 as a nonprofit organization, SME represents the entire North American manufacturing industry, including manufacturers, academia, professionals, students, and the communities in which they operate. Together we share one common belief: Manufacturing holds the key to economic growth and prosperity. SME accelerates new technology adoption and inspires and builds North America’s talent and capabilities in order to advance manufacturing as a diverse, thriving and valued ecosystem that drives competitiveness, resiliency and national security. We believe in technology’s power and humanity’s innovation to advance our society and meet many national challenges. We design new ways to understand and solve problems, and our solutions advance the next wave of innovation and growth. Learn more at SME.org, or follow SME on X/Twitter, LinkedIn, Facebook and Instagram.

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