Content contributed by Andy MacIsaac

Government leaders are experiencing uncertainty with the federal transition and policy shifts stemming from the new administration.

That’s what I learned at Beyond the Beltway, an event where government leaders discuss their technology objectives and challenges. This event provides an opportunity to hear about technology priorities and pain points from industry leaders across the country.

Teri Taki, Senior Vice President at the Center for Digital Government , pointed out that the response to this ongoing transition should be measured. Many state and local leaders reinforced this sentiment. They noted that their technology priorities remain steady despite shifting federal dynamics.

The ongoing push for modernization was a resounding theme across the event. This goes beyond upgrading legacy systems. It means delivering more efficient, citizen-centric services.

Leaders emphasized three major priorities:

While these priorities are not new, the accelerated adoption of AI-driven automationis what stood out.

Automation is meant to improve internal processes and service delivery. It is not only about cost savings, but also about reducing inefficiencies, breaking down silos and improving collaboration.

We help government work more efficiently, collaborate better and deliver improved services. Our secure content management and process automation platform enables agencies to:

Hundreds of state and local governments use Laserfiche to modernize their processes. We remain committed to helping government leaders navigate the evolving #GovTech landscape. We work to ensure that automation enhances both the citizen and staff experience.

While the drive for efficiency is critical, the approach must be measured and strategic. Technology should enhance rather than disrupt service delivery.

Process automation can overcome manual roadblocks, promote collaboration, and deliver secure, scalable solutions. With process automation, government agencies can achieve both efficiency and long-term value.Cut Content Management Costs in Half

At Laserfiche, we are committed to working with government partners to turn their priorities into reality.

For example, the City of Long Beach implemented a three-pronged strategy: consolidating IT services, increasing transparency and digitizing processes. Working with Laserfiche, the city cut annual ECM costs by 50%.

Empowering the delivery of the next generation of smarter, more responsive public services is our mission. We would love to hear your thoughts—what modernization trends are you seeing in the government space? Let’s connect! Contact us to learn how we can help you accelerate service delivery.