process automation

Process Claims Faster

Make informed decisions with a complete view of policyholder information. Cut your processing time from days to hours with process automation that helps you deliver the reliable service policyholders expect.

Capture complete, accurate data

Help customers fill out applications, claims, and policy updates accurately – before they hit submit. Reduce Not In Good Order (NIGO) rates with Laserfiche’s AI-powered Intelligent Data Capture and dynamic, rules-based electronic forms. Easy to use – just drag and drop to design forms, set rules, and automate workflows.

Lower compliance risks

Stay ahead of evolving regulations such as HIPAA and GDPR. Protect sensitive data at every stage with records retention tracking, audit trails and secure document storage. Reduce risk and maintain audit trails with easy information governance.

Information Governance and audit trail
Process diagramming in Laserfiche makes business process automation easy.

Save time on underwriting

Catch missing information the moment a policy application or claim arrives. Laserfiche ensures forms are complete, routes documents to underwriters or claims adjusters, and manages everything in one secure location. Reduce data entry, sorting, and approval tracking with process automation, so you can make informed decisions faster.

Make it easy for policyholders

Self-service platform for customers to file claim submissions at anytime and anywhere, supported by process automation tools to trigger actions within the claim processing journey. All claims-related documents are retained within the repository with metadata, audit trail and automated records management to stay on top of insurance-standard compliance.

Contact Us

Speak with our Laserfiche Financial Services experts to learn how we can support your on-going digital transformation.